The Peer approach
Teamwork
Cooperation is a core value at PEER. This is achieved through the exchange of general, technical, and specialist knowledge brought to the table by each PEER, as well as through collaborative experience, sharing, discussion, and listening to one another.
Client partnering
In working with PEER, you—the client—are provided with an open channel of communication with us. The PEERS are always committed to building long-lasting relationships. We’re here to listen, understand, and clear up any issues so we can then deliver exactly what it is you want.
Our dialogue is clear and open. We find the best solutions for you and adapt our work dynamics to ease client engagement whenever you so require.
You can always be rest assured that PEERS professionals do not merely look at a piece of content, then translate it and/or proofread it. We will always see the text as part of a project—of a broader business.
Confidentiality
We take privacy and confidentiality very seriously!
For this reason, we are strict about the confidentiality of all documents and information that we have access to. We are aware that a great amount of the content submitted for translation contains sensitive information, such as personal data and trade secrets, and we are used to handling this with the highest degree of confidentiality.
In addition to this, we are prepared to adhere to any specific confidentiality requirements your company or project may have. Click here to find out more about our privacy policy.
Reliability
With PEER you can be absolutely certain any commitment we agree to will be fulfilled, with no unexpected surprises and in accordance with all client instructions regarding project scope and terminology. But that's not all. We are also very rigorous when it comes to deadlines because time is a fundamental constraint in all aspects of our personal and professional lives. So, for that reason, we know that excellent content is useless if it's not delivered on time.
Terminology accuracy and quality
Thoroughness is our guiding principle when it comes to translations. I guess you could say that the care you'll receive from us could be likened to a wordsmithing equivalent of a fine jeweller's shop. We follow our clients' instructions to the letter with particular focus on terminology, consistency, and style, but always with a keen eye. We make sure to select the words and terms that we feel best express the desired message of each of our clients. In addition to translation, we always carry out the various quality control tasks which follow. And, conflicting as it may seem, we are also thoroughly flexible, because our thoroughness always goes hand in hand with the proper analysis of the appropriate register with regards to the text. This is so that the message you are looking to portray is perfectly tailored, with precision and accuracy, much like a watch that has been set with the utmost care and diligence.
Language:
a tool for communication
Our translation business is built on human relationships. Translators don't work with steel, bricks, or hammers, but with people instead.
We know that each client and project has its own specific features and requirements. So, as wordsmiths, we draw upon our knowledge and experience to ensure that the text we provide accomplishes exactly what is required of it. Just imagine the difference between the language used in a medical report and a children's book. There's always more than one way of saying the same thing. The most important thing is to know who you're talking to. We choose the most appropriate wording and format, depending on the target audience and the objectives of your project.
Technology
for the benefit of humanity
Until the day that AI turns on us.
We are in tune with the very latest developments in technology.
We are at the height of the information age and the world is completely driven by technology. At PEER, we embrace technology and fully understand the importance it has in our daily lives. Technology is a useful tool, but it will always be us--the PEERS--with our keen and experienced eyes for detail who will guarantee the quality of the service you receive.
